Last Updated: July 8, 2026

These Terms and Conditions govern your access to and use of our website, online store, customer account functions, communications, purchasing services, and other features made available through our independent retail business. By visiting the website, creating an account, submitting information, placing an order, or using any portion of our services, you acknowledge that you have had an opportunity to review these terms and agree to follow them. If you do not accept these requirements, you should stop using the website and should not proceed with related transactions or services.

Our website is operated by an independent retailer offering selected outdoor merchandise through its own sales channels. We operate separately from manufacturers, brand owners, and their official websites that may be associated with products displayed or sold through our store. We are not owned, managed, sponsored, endorsed, authorized, partnered with, or otherwise affiliated with those manufacturers or their official online operations. References to brands, trademarks, products, or manufacturers are provided for identification and retail purposes only. Nothing presented through our website should be understood as an official statement, warranty, authorization, endorsement, or service commitment issued by a manufacturer or brand owner.

Use of our website and purchasing services is generally limited to individuals who are at least eighteen years old unless applicable law establishes a different requirement. By using our services, you represent that the information you provide is truthful, current, and complete to the best of your knowledge and that you have the legal ability and authority to enter into transactions governed by these terms. If information associated with an account or order changes, customers should take reasonable steps to keep relevant information accurate.

The website may contain text, photographs, product information, specifications, graphics, logos, software, page designs, interface elements, layouts, and other digital materials. These materials may be protected by copyright, trademark, trade dress, or other intellectual property laws. Depending on the material, rights may belong to our business, suppliers, licensors, manufacturers, or other rights holders. Customers may access and use website materials for ordinary personal and non-commercial shopping purposes. Copying, reproducing, modifying, distributing, publishing, selling, extracting, framing, displaying, or commercially exploiting website content without appropriate authorization is not permitted.

Third-party brand names, trademarks, logos, and product identifiers remain the property of their respective owners. Using our website does not grant ownership, authorization, or an implied license to use those rights. The appearance of a third-party brand or product on our website does not establish a partnership, sponsorship, endorsement, authorization, agency relationship, or other affiliation between our business and that brand or manufacturer.

We make reasonable efforts to maintain accurate product descriptions, images, specifications, measurements, prices, availability information, and other purchasing details. However, information displayed online may occasionally contain typographical errors, technical inaccuracies, omissions, outdated information, or other inconsistencies. Product images may also appear differently depending on a customer’s device, browser, screen, or operating system. Pricing and inventory may change without advance notice. Where permitted by law, we may correct inaccurate information, update listings, adjust inventory records, modify pricing, or cancel an order when an apparent technical, processing, inventory, or listing error has affected a transaction.

Website availability is not guaranteed at all times. The site may experience interruptions, delays, maintenance periods, technical difficulties, connectivity problems, payment-system interruptions, hosting issues, equipment failures, security events, or disruptions involving third-party services. Certain functions may also become temporarily unavailable because of circumstances outside our reasonable control. To the extent allowed by applicable law, we are not responsible for losses resulting solely from service interruptions or failures caused by circumstances beyond our reasonable control.

Customers must use the website only for lawful purposes and in a manner that does not interfere with the operation or security of our services. Unauthorized access, security circumvention, introduction of malicious software, distribution of harmful code, interference with other users, unauthorized automated collection, improper scraping, attempts to obtain restricted information, or unauthorized collection of another person’s personal information are prohibited. We may limit, suspend, or terminate access when we reasonably believe that a user’s conduct violates these terms, creates a security concern, disrupts our services, or presents a risk to our business, systems, or customers.

Products offered through our store are generally intended for ordinary personal consumer use. Unless we provide written authorization, customers should not purchase merchandise for unauthorized commercial redistribution, bulk resale, duplication, or similar commercial activities. We may review unusually large orders, suspicious purchasing patterns, suspected fraud, unauthorized resale activity, or other transactions that appear inconsistent with ordinary consumer purchasing. Such reviews may consider order quantities, account history, payment information, billing details, shipping information, and other transaction characteristics.

Customers may independently transfer or resell merchandise they have lawfully purchased when permitted by applicable law. Any private resale arrangement is separate from our business. We do not participate in private transactions between customers and third parties and do not guarantee the payment, condition, representations, delivery, warranty treatment, or other terms associated with an independent resale.

Discounts, coupons, promotional codes, special offers, and other incentives may be subject to separate conditions. Offers can include restrictions relating to qualifying merchandise, minimum purchase amounts, dates, quantities, geographic areas, customer eligibility, or other requirements. Unless expressly stated otherwise, promotional benefits will not generally be applied retroactively to completed orders. We may change, suspend, or end promotional programs when reasonably necessary, subject to applicable law and any specific conditions associated with the offer.

Our website may include automated technologies such as search functions, recommendation tools, virtual assistance, fraud detection systems, automated customer support, artificial intelligence features, and other software-based services. These tools may assist with product discovery, navigation, customer communication, security, order administration, and other operational activities. Automated responses may contain errors, incomplete information, or outdated content. Customers should not rely on an automated response as a final contractual promise when an exact or legally significant determination is required. In those situations, customers should review the applicable written policy, confirmed order information, or contact our customer service team.

Information provided through an automated feature does not create a binding obligation on our behalf unless it is expressly confirmed by an authorized representative. Customers should also avoid entering sensitive payment credentials, authentication information, financial details, or other confidential information into an automated feature unless the website clearly indicates that the particular function is designed and secured for such information.

Information associated with website use and automated functions may be handled in accordance with our Privacy Policy. Such information may support customer service, website functionality, fraud prevention, security monitoring, analytics, system improvement, development of automated tools, and other legitimate business purposes. Customers acknowledge that automated technologies have inherent limitations and that generated information may not account for every circumstance relevant to an individual situation.

Our website may provide links to third-party websites, applications, payment services, social platforms, or other external resources. These services operate independently and may have separate terms, privacy practices, security measures, and operating policies. A link to an external service does not mean that we endorse, control, or guarantee that service. We are not responsible for the content, availability, security, privacy practices, or operation of independently managed third-party resources.

Returns and exchanges are governed by the requirements applicable to purchases completed through our store. In general, qualifying merchandise must be submitted for return within thirty days from the original purchase date and should remain unused, unworn, unwashed, clean, undamaged, and suitable for resale. Merchandise showing evidence of use, washing, modification, excessive wear, staining, odors, pet hair, damage, or other conditions inconsistent with resale may be determined ineligible.

Customers must follow the return instructions applicable to their transaction before sending merchandise to us. Where advance authorization, documentation, specific shipping instructions, or other procedures are required, customers should complete those requirements before dispatching the package. Returns sent through unauthorized methods or without sufficient identifying information may experience delays or may be rejected when permitted under the applicable return requirements.

After an eligible return reaches our facility and passes inspection, we generally begin the refund process within approximately five to seven business days. Refunds are normally issued through the original payment method. The time required for the funds to appear in the customer’s account may depend on the bank, card issuer, payment processor, or other financial institution involved in the original transaction. Periods of increased return volume may result in longer internal processing times.

Eligible size exchanges may be available when the original merchandise satisfies the applicable return conditions and the requested replacement remains available. Exchange availability depends on current inventory and fulfillment conditions. Once the returned product has been received and approved, the replacement will generally be prepared for shipment within approximately five to seven business days. If the requested size is no longer available, the transaction may instead be handled as an eligible return and refund.

An exchange generally applies only to an eligible replacement size of the same merchandise. Customers seeking a different model, color, style, design, or product category may need to return the original qualifying item and place a separate order for the preferred merchandise. A replacement order is treated as a new transaction and may have different pricing, promotional conditions, inventory availability, shipping charges, and other terms applicable at the time the new order is placed.

We may review purchasing, cancellation, return, and exchange activity when there are reasonable indications of fraud, abuse, policy manipulation, or other conduct inconsistent with these terms. To the extent permitted by law, we may restrict future transactions or certain customer privileges when there is a reasonable basis to believe that our policies are being misused.

To the maximum extent permitted by applicable law, customers agree to indemnify and hold harmless our independent retail business and applicable owners, employees, contractors, agents, service providers, and representatives from claims, liabilities, losses, damages, expenses, and reasonable costs resulting from unlawful website use, misuse of our services, violations of these terms, or infringement of third-party rights caused by the customer’s conduct.

For customers located in the United States, certain disputes may be resolved through individual binding arbitration instead of court proceedings, except where applicable law prevents arbitration or requires another method of dispute resolution. To the extent permitted by applicable law, these terms and disputes arising from website use, purchases, or related services are governed by the laws of the State of California without applying conflict-of-law rules that would require another jurisdiction’s law. Matters that are not required to be arbitrated may be presented before an appropriate state or federal court located in California, subject to applicable jurisdiction and venue requirements.

Before pursuing formal proceedings, customers and our business are encouraged to make reasonable efforts to resolve disagreements directly. Customers may contact our support team with an explanation of the concern, applicable order information, relevant documentation, and the resolution being requested. We will review the matter and, when reasonably possible, attempt to address the issue without formal legal proceedings.

Where permitted by applicable law, disputes must be pursued individually and may not be combined into class actions, consolidated claims, or representative proceedings. Nothing in these provisions is intended to waive a legal right or protection that cannot lawfully be waived. Any arbitration, dispute-resolution, liability limitation, or related provision remains subject to mandatory requirements and legally recognized exceptions.

If any provision of these terms is found to be invalid, unlawful, or unenforceable by an authorized court or authority, the remaining provisions will continue in effect to the fullest extent permitted by law. We may update these Terms and Conditions from time to time to reflect changes in our business operations, technology, website features, services, policies, or legal obligations. Updated provisions generally become effective when posted on the website unless another effective date is expressly stated.

Our handling of personal information is addressed separately in our Privacy Policy. That policy explains how information may be collected, used, disclosed, retained, and protected when customers browse the website, establish accounts, place orders, communicate with our support team, or use other available services. Customers should review the Privacy Policy together with these Terms and Conditions to understand the requirements and practices applicable to their use of our online services.

Our retail operation remains independent from the manufacturers and brand owners associated with products offered through our store. We have no ownership, corporate, operational, sponsorship, endorsement, authorization, or other relationship with those manufacturers unless expressly stated otherwise in writing. Warranties, return procedures, shipping arrangements, customer support commitments, purchasing conditions, and other policies displayed on our website apply to our own independent retail operation and should not be treated as official policies issued by any manufacturer or brand owner.

Questions regarding these Terms and Conditions, website access, customer accounts, orders, returns, exchanges, shipping, or other retail matters may be directed to our customer support team by email at [email protected] or by telephone at 1-800-324-8754. Written correspondence may be sent to 6295 SAGE AVE FIRESTONE, CO 80504. Customers are encouraged to provide relevant order or account information when contacting us so that the appropriate transaction or issue can be identified efficiently.

By continuing to use our website, accessing available features, creating an account, submitting information, or purchasing merchandise through our store, you acknowledge that these Terms and Conditions govern your use of our independent retail services. We aim to maintain clear standards for website access, account use, purchasing, customer communication, returns, security, and related retail activities while maintaining a clear distinction between our business and the manufacturers or brand owners associated with certain merchandise. Customers should review these terms periodically because they may be revised as our services, operations, technology, and legal requirements change.